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Dear Friend,
In May I attended the PRISM conference - a premiere event for the records management and document shredding industries. While there I attended an exciting EDC RC users meeting in Reno, Nevada.
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At this meeting the new EDC RC Web product was unveiled with many new and innovative features that could be important to your records management strategy.
Some Background on EDC RC Web - the DocuSafe Web Portal
For those of you who are not familiar with the EDC RC Web solution it is the DocuSafe Web Portal that allows our clients to access their inventory. They can add new items to inventory (a box of files for example), interface with the DocuSafe Records Center to have files retrieved and physically delivered or scanned and posted online, and order pick-up of files to be sent back to storage with DocuSafe. Customers can also order supplies such as boxes and bar codes, and run and print their own management reports.
Introducing the New EDC ActiveWeb Solution
Many of you are familiar with our EDC ActiveFile Software which is a document management product our clients can purchase to better manage their on-site files as well as their files stored off-site at DocuSafe. The recently unveiled EDC ActiveWeb solution will empower our customers to do almost everything EDC ActiveFile Software can do, but now via the web instead of from software on their desk tops. In addition, innovative new technology enables you to also store and track electronic files, including email - not just paper records!
Here's how it works: You download a simple program to your computer that places an icon on your desktop. Then you click this icon to save the email or electronic file to Active Web. The item will be "tagged" so that future iterations of that file/email will be automatically saved into ActiveWeb as well. It's that simple. Plus files can easily be indexed to certain project numbers, for example, and retrieved from ActiveWeb with just a few clicks of the mouse.
Prepare Now for 2011 and Beyond
So EDC ActiveWeb will allow our clients to perform physical document management, tape scheduling, imaging and electronic document management (EDM) ALL through this one new EDC ActiveWeb solution. This is breaking news so look for more updates in this newsletter throughout the year. By 2011 we'll have completed, tested and installed the final version of this product and have it available among our suite of services. Please note that use of the new web product will require a web license.
Give me a call today to discuss the possibilities for your business and to arrange a product demonstration!
Best Regards,
Marvin Parker
General Manager
DocuSafe Data and Records Management
P: 609-223-8532
F: 609-259-8291
mparker@docusafe.com
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Jasmine Graham, from Customer Service, offers the following tips: |
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Tip #1: Alert Others About Pick-Up
If there's a chance you may not be at your desk or may be out of the office when the DocuSafe driver arrives for pick-up, please alert 1-2 others that DocuSafe is coming and show them where the items are located that the driver is scheduled to pick-up. By doing this, our driver can be quick and efficient making the pickup - taking up less of your staff's time - and get back on the road to his next customer.
Tip #2: Web Portal - Order Early & Often
When using the DocuSafe Web Portal, remember that you can place as many orders as you need to during the course of the day. There's no need to accumulate orders throughout the day and place them just before the 3:00 pm cut off. Our system will automatically combine all orders for that day on to one delivery slip and you will only be charged for one delivery. Remembering this little tip will take the pressure off of you in the afternoon and will help us start to pull the files sooner too.
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- Red Flag Rules Enforcement Postponed Again: As we mentioned in last month's newsletter, June 1, 2010 was supposed to mark the long awaited enforcement deadline of the Red Flags Rule. However for the fifth time in two years, it was postponed again. The new enforcement deadline is January 1, 2011. Read the FTC Announcement.
- Definition of Records Management: Follow this link to find out how the Association of Records Managers and Administrators defines records management.
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- There's Still Time to Get Your 1st Shredding Pick-Up Free: We've had such a great response to our new shredding service that we're extending this offer to July 31st. Call us today.
- Announcing the Firelock Affinity Network (FAN) Club: Through the FAN Club we are now able to offer your company storage across the country. FAN provides the same quality FireLock vaults you have with DocuSafe, for your other locations - all managed by the folks you know and trust here at DocuSafe. Contact us today.
- New to the DocuSafe Team: We recently hired Robert DeWitt - a new addition to our warehouse staff to help manage an influx of new business. Robert will help assure prompt retrieval and re-stocking of your files.
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